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Our experiences gained over the past 20+ years encompasses:
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Currently a subscriber to Consumer Sentinel comprised of 1000 law enforcement agencies in Australia, Canada and the U.S. Consumer Sentinel gives law enforcement officers access to over 1 million complaints including those from Better Business Bureaus, the National Fraud Information Center, and Canada's PhoneBusters. This database helps build cases and detect ever-changing trends in consumer fraud and identity theft.
Core competencies: Adherence to Strict Operational Procedures; Leadership by Example; Conducting Internal/External Investigations; Ability to Grasp & Utilize New Technologies; Managing a Heavy Caseload; Formal Presentation Skills; and High Standards of Ethics & Integrity.
PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
| FLORIDA DEPARTMENT OF FINANCIAL SERVICES, DIVISION OF INSURANCE FRAUD (DIF), Tampa/St. Petersburg/Orlando, Florida | 2001 to 2006 |
Regional Operations Commander/Law Enforcement Captain, Central Region – Recruited to manage Florida Fraud Division operations, with oversight of 40+ employees in 16 counties. Responsible for reviewing and analyzing fraud trends and leading investigations into a wide variety of insurance fraud and other white collar crimes. Served as member of the Tampa Bay Area Intelligence Association charged with tracking crime trends including fraud.
- Within 15 months as Commander, replaced 4 squad leaders, upgraded employee operations, established guidelines, and cultivated higher employee standards, resulting in a 200% improvement in investigations and case management. The streamlined operations delivered millions of dollars in savings for corporations operating in Florida.
- Personally worked and presented to Florida CFO Tom Gallagher, a case in which a group of individuals falsified applications and other documents submitted through the Governor’s office to participate in a state-funded program. Working closely with corporate security for Bank of America, successfully uncovered the scheme which involved 100+ state drafts written and processed through Bank of America for more than $200,000. As a result, 6 people were indicted and arrested.
| PALM BEACH COUNTY SHERIFF’S DEPARTMENT, West Palm Beach, Florida | 1998 to 2001 |
Certified Law Enforcement Officer/Domestic Violence Coordinator – Responsible for creating a coordinator concept and position for a 3,000-member governmental organization. Developed long-range programs, initiated operational policy and training programs, and handled departmental instruction, legislation proposals, grant writing; public speaking, and media presentations.
- Drafted a proposal to the then Palm Beach County Sheriff that included short/long-term plans to develop a domestic violence program for the 400,000 residents served within the Sheriff’s jurisdiction. Proposed a coordinator’s position responsible for developing programs, conducting public speaking engagements and employee training, networking, and writing grant applications. In 1997, there was nothing in place – no unit, no special training or awareness. Within 15 months, results started to show. Where in 1997 there were 10 family homicides, that number was reduced to an average of 2 family deaths per years with zero deaths in 2000. Millions of dollars were saved to taxpayers by the significant reduction in violent crimes. Public awareness, training of CEO’s, executive staff, public school administrators, counselors and staff; and community awareness at-large improved remarkably.
- Achieved a significant reduction in family-on-family homicide (from 10 deaths in 1997 to zero in 2000) while substantially increasing domestic violence awareness and quality of life for hundreds of thousands of individuals.
- Wrote applications for and awarded Federal and State grants in excess of $250,000 for development of innovative program. Introduced 70 high-tech digital cameras furnished to deputies trained in handling domestic violence calls. The photographed evidence was then downloaded and made available to attorneys, counselors and judges in a timely manner, thereby helping to coordinate efforts between the State Attorney’s Office, domestic violence court, and counseling services throughout the county to safeguard families in jeopardy.
PRIOR 1998 PROFESSIONAL EXPERIENCE
| CAPE CORAL POLICE DEPARTMENT, Cape Coral, Florida | 1993 to 1998 |
Certified Law Enforcement Officer/Neighborhood Resource Officer
| DAIRY QUEEN, Cape Coral & Ft. Myers, Florida | 1982 to 1993 |
Franchise Owner/Consultant
| OAKLAND COUNTY PROSECUTING ATTORNEY’S OFFICE, ORGANIZED CRIME STRIKE FORCE Pontiac, Michigan | 1976 to 1982 |
Certified Law Enforcement Officer/Criminal Investigator
| DETROIT POLICE DEPARTMENT, Detroit, Michigan | 1971 to 1976 |
Special Investigator assigned to Chief of Police (1974-1976)
Narcotics Detective/Case Agent/Undercover Investigator (1971-1973)
EDUCATION & PROFESSIONAL DEVELOPMENT
B.A., Public Administration, 2000
Barry University, Miami, Florida
CFE (Certified Fraud Examiner) candidate – Association of Certified Fraud Examiners
Technical skills:
Proficient in MS Word, Outlook, Excel, Power Point, ISO database
Knowledgeable in MS Access, Office Project 2003, SharePoint

